Get ready to experience WNDR! (Pronounced WONDER) Beginning in Chicago, this immersive, interactive art museum is expanding to Boston. We are looking for an experienced Assistant General Manager for our Boston based team. This key leadership role needs to exude hospitality and fun as they oversee our management team in the daily operation of this exciting 17,000 square foot museum!

About WNDR Museum

WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Words alone cannot express the what encapsulates WNDR; learn more about WNDR by visiting our website and Instagram pages!

About the Role

WNDR is seeking an AGM with a high energy personality who is driven to build and lead a team that excites and delights guests as they visit WNDR Boston. The ideal candidate will enjoy having a bit of fun while they work, have extensive hospitality experience and be passionate about cultivating a team environment that provides exceptional customer experience. This position will also cultivate roots in the Boston community, as we partner with schools to promote STEAM/STEM education, in addition to working with other local charities to enrich and elevate the city.

Desired Skills and Experience, and Expectations related to Role:

• 5+ years of progressive growth managing a customer service operation
• Hotel, restaurant, event or guest service management preferred
• Flexible working schedule akin to restaurant/bar (vs. 9-to-5), including on-site presence for occasions of special events, installations, or other museum related activities
• Passion to represent WNDR with professionalism, clear communication, high integrity, and enthusiasm for our purpose and mission
• Demonstrated track record of hiring, training, managing and coaching diverse staff in order to optimize the visitor experience and customer service
• Ability to work in a fast-paced, team-oriented environment with the proven ability to remain calm in high-stress customer service interactions to arrive at appropriate solutions
• Ability to organize, direct, and manage projects, work independently, and demonstrate good judgment – holding yourself accountable for activity and results under your leadership
• Technology Skills: Knowledge of computer hardware and software, including Microsoft Office. Experience with events management software. POS experience. Knowledge of scheduling software
• Experience with managing payroll and inventory
• Ensures that all security, safety and sanitation standards are achieved
• While we don’t expect a candidate to have extensive experience in all of the above, we are open to someone with the passion and capability to learn quickly!

This is a full time, salaried position with benefits that include health insurance, unlimited PTO, commuter benefits, 401K

HOW TO APPLY

Please submit the following to Markos@WNDRMuseum.com:

• Resume detailing prior professional/creative experience.
• Cover letter describing your interest and explaining why you’re perfect for this role.
• Any additional information (portfolio, links, etc) that demonstrate your awesomeness.

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions and backgrounds to join our team. WNDR Museum is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage and grow with our talented team.

Get ready to experience WNDR! (Pronounced WONDER) Beginning in Chicago, this immersive, interactive art museum is expanding to Boston. As an integral member of our Boston based team, we are seeking an experienced AV/Multimedia & Facilities Manager to install, troubleshoot, maintain and repair complex multimedia exhibits as well as the rest of our 17,000 sq ft museum!

About WNDR Museum

WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Words alone cannot express the what encapsulates WNDR; learn more about WNDR by visiting our website and Instagram pages!

About the Role

If you were the kid who couldn’t resist pushing the button to see what would happen, this is the job for you! The AV/Multimedia manager will help with the setup, testing, and complex installation of immersive, multimedia exhibits for WNDR during our opening, and manage the maintenance, repair, and installation of new exhibits post-open. This is a very hands-on role that requires moving heavy equipment, using ladders, scissor lifts, etc.

Desired Skills and Experience, and Expectations related to Role:

• 4+ years’ experience in AV/multimedia tech
• Excellent communication, organization and interpersonal skills
• Experience installing and maintaining AV equipment in gallery and public space settings (including, but not limited to, cable termination, rack building, understanding of safe mounting and anchoring techniques, projectors, video displays, cameras, audio and video players and security devices)
• Fundamental understanding of TouchDesigner, Unity, Unreal Engine or similar creative coding packages
• Experience with Show Controller and WATCHOUT a plus
• Carpentry, electrical, or other construction or facilities experience is a plus
• An aptitude for mechanics and superior problem solving skills
• Passion to represent WNDR with professionalism, clear communication, high integrity, and enthusiasm for our purpose and mission
• Eagerness and ability to pick up new software and tools of the trade
• Ability to troubleshoot, document and report technical issues with appropriate supervisors/directors/colleagues
• Ability to work in a fast-paced, team-oriented environment that operates 7 days a week including some night and holiday availability
• Ability to organize, direct, and manage projects, work independently, and demonstrate sound judgment – holding yourself accountable for activity and results under your leadership

This is a full time, salaried position with benefits that include health insurance, unlimited PTO, commuter benefits, 401K

HOW TO APPLY

Please submit the following to Markos@WNDRMuseum.com:

• Resume detailing prior professional/creative experience.
• Cover letter describing your interest and explaining why you’re perfect for this role.
• Any additional information (portfolio, links, etc) that demonstrate your awesomeness.

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions and backgrounds to join our team. WNDR Museum is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage and grow with our talented team.

Buckle Up! As WNDR scales its Chicago-based art + tech experience across the US, we are seeking a Project Manager to organize and support our WNDR Global team as they curate, design, and build immersive art + tech exhibits for WNDR Museums around the United States.

About the Role

WNDR is seeking a Project Manager to partner with the WNDR Global team to build processes and procedures to ensure projects are on budget and on time. The ideal candidate will have a track record of creating organization within a fast-paced, sometimes chaotic environment. Must be a self-starter who can stay ahead of their team to ensure exceptional outcomes. If you’re passionate about spreadsheets, scheduling, invoicing, procurement, and other needs of the moment, this is the perfect role for you.

About WNDR Studios

WNDR Studios is WNDR Museum’s in-house creative agency. WNDR Studios creates participatory art and immersive experiences. We’re a hybrid group of artists, designers, fabricators, coders, technicians, writers, and more.

About WNDR Museum:

WNDR Museum is an immersive experience blending technology and art, inviting guests to interact with artworks and play a role in the museum’s ‘look and feel’ – breaking the boundaries of the ‘museum’ experience. WNDR believes in challenging traditional frameworks in order to spark imagination and a sense of possibility.

The WNDR Global Project Manager will report to the Head of WNDR Studios and work closely with the entire WNDR team, Finance, Retail, Marketing, and our Expansion team. This role will allow WNDR to grow and scale with structure and process. Additional responsibilities include (1) Invoicing of artists and vendors (2) Procurement (and negotiation!) of tech and supplies (3) Inventory management of purchases and supplies (4) Scheduling / Project Management (5) Communicating across the organization to ensure frictionless progress (6) Hiring of contractors to assist with new installations and repairs (7) Bringing joy and positive energy to the journey we are on.

Desired Skills and Experience, and Expectations related to Role:

• 5+ years experience in Project Management, Administration, or Related Role
• Flexible working schedule (vs. 9-to-5), including on-site presence for special events, openings, and to address urgent needs
• Travel as needed for new location openings and installs
• Integrity must be at the core of your values
• Passion to represent WNDR with professionalism, clear communication, high integrity, and enthusiasm for our purpose and mission
• Excellent interpersonal skills
• Ability to work in a fast-paced, team-oriented environment
• Ability to organize, direct, and manage projects, work independently, and demonstrate good judgment – holding yourself accountable for activity and results under your leadership
• Technology Skills: Knowledge of computer hardware and software, including MS Word, Excel, Outlook and other project management tools.
• Ability and initiative to establish and maintain effective working relationships with co-workers, artists, contractors and vendors

Compensation Details:

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Unlimited PTO, Commuter Benefits, 401K, Building Something Truly Amazing

HOW TO APPLY

Please submit the following to jobs+projectadmin@wndrmuseum.com:

• Resume detailing prior professional experience
• Cover letter describing your interest and explaining why you’re perfect for this role
• Any additional information that demonstrates your awesomeness

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions and backgrounds to join our team. WNDR Museum is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage and grow with our talented team.

Buckle Up! As WNDR scales its Chicago-based art + tech experience across the US, we are seeking Ambassadors.

About the Role

The WNDR museum is looking for San Diego’s friendliest, most energetic go-getters to join our growing team of creators, artists, performers, and educators.

As an Ambassador of the wndr museum, you’ll play an integral part in shaping the entire guest experience, offering service and hospitality with a dose of humor and humanity, from the moment guests step off the street and into our space. The Ambassador will report to the Floor Managers for day-to-day operations, museum policies, and procedures.

Responsibilities include:

• Being in uniform ready to work on assigned duties of the day
• Arriving on time and being ready for pre-shift meetings and communicating effectively with other Ambassadors, and Floor Managers
• Facilitating authentic museum experiences for our guests through development of a comprehensive knowledge of our space
• Engaging with guests and assisting with any questions or issues
• Providing superior customer service
• Managing the flow of guests in our space, and maintaining the safety and security of installations and guests
• Attending mandatory trainings and monthly all-staff meetings
• Working in all aspects of the museum floor experience, including retail, food and beverage, and the box office
• Processing onsite ticket sales via Ticketure and troubleshooting ticketing issues
• Keeping our space clean and orderly for our coworkers and our guests
• Other duties as assigned

You’ll Be Great for This Role if You:

• Have worked at a museum, in education, in hospitality or have a performance background
• Have solid computer skills, including experience using POS systems like Square
• Can adeptly balance multiple tasks in an always-evolving environment
• Love art, performance, museums, theatre, and want to inspire curiosity
• Are a team player but excel as an independent self-starter too
• Thrive on social interaction and engagement
• Prefer to spend most of your day on your feet
• Are committed to creating positive and memorable experiences
• Are responsible, trustworthy, reliable, and adaptable
• Are available to commit to a minimum of 3-4 shifts/week and regularly have weekend availability
• Are a gifted storyteller, actor, comedian, dinner party guest, trivia buff … you get the picture

Essential Functions:
The following are essential functions of this position. Reasonable accommodations may be made to enable otherwise qualified candidates to complete these essential functions.

• Walking up and down multiple flights of stairs frequently throughout shifts
• Standing and/or walking for up to 12 hours
• Interacting with and talking with others in person for up to 12 hours
• Being present in a space with a significant amount of multisensory stimulation, including but not limited to: multiple recorded audio tracks played over speakers, crowd noise, abrupt shifts in lighting, strobe lights, and multiple video devices visible at once
• Being present in a space with moderately loud music playing for up to 12 hours
• Bending and squatting to lift items weighing up to 40 lbs
• Carrying items weighing up to 40 lbs up and down multiple flights of stairs throughout shifts
• Operating a POS system and passing items to guests over counters or other surfaces, including food and beverages

Compensation:
Pay – $18-22/hour (Based on experience)

HOW TO APPLY
Please submit the following to jobs@wndrmuseum.com

• Resume detailing prior professional / creative experience
• Cover letter describing your interest and explaining why you’re perfect for this role
• Any additional information (portfolio links, etc) that demonstrate your awesomeness
  WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions and backgrounds to join our team. WNDR Museum is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage and grow with our talented team.

Principals only. Recruiters, please don’t contact this job poster.

Do NOT contact us with unsolicited services or offers.

As an ambassador, your role is to be the ultimate guide and inspire all guests of the museum. Major duties include facilitating guest flow, assisting guests with their photo ops, understanding all aspects of WNDR museum and its exhibits/concepts. You’ll be great for this role if you can adapt and multitask in an ever-evolving environment, love art + technology, are a team player, enjoy wearing many professional hats, and are available to commit to a minimum of 3-4 shifts/week with open weekend availability.

ESSENTIAL FUNCTIONS – The major functions and responsibilities of this position include:

• Greeting guests upon entry.
• Scanning tickets.
• Assisting with wayfinding.
• Engaging with guests.
• Be able to speak confidently and accurately to all aspects of WNDR museum and its exhibits, concepts, and ideas.
• Managing the flow of guests between installations.
• Being a human selfie stick, helping our guests capture social media-worthy photos.
• Working in our retail space.
• Representing the museum with character and integrity.
• Keeping our space clean, organized and orderly.
• Build a culture of both creative and operational excellence.

Please apply to jobs@wndrmuseum.com

Buckle up! As WNDR scales its Chicago-based art + tech experience across the US, we are seeking a Creative Developer/Immersive Technologist for WNDR Studios.

About the Role

The Creative Developer/Immersive Technologist will develop and implement immersive multimedia form factors for WNDR locations. The candidate will be a part of the WNDR Studios team, helping to create tech concepts (and narratives) for multimedia rooms, bringing them to realization through collaboration with in-house and freelance technical partners.

WNDR exhibits are highly interactive and tech driven interactive environments. We utilize software (TouchDesigner, Resolume, etc.), projection and LED mapping, custom microcontrollers, sensors, and motion tracking.

Post-integration of projects, the Creative Developer/Immersive Technologist will help streamline long-term maintenance strategies that ensure the longevity and stability of active exhibits across WNDR.

About WNDR Museum
WNDR Museum is an immersive experience blending technology and art, inviting guests to interact with artworks and play a role in the museum’s ‘look and feel’ – breaking the boundaries of the ‘museum’ experience. WNDR believes in challenging traditional frameworks in order to spark imagination and a sense of possibility.

About WNDR Studios
WNDR Studios is a collective of interdisciplinary makers, designers, engineers, curators, and more. It serves as the museum’s in-house creative arm, and is laser-focused on the ideation and creation of immersive art experiences that combine fine art, design, technology & engineering, fabrication, digital animation & projection, performance art, and more.

Desired Skills and Experience, and Expectations related to Role:

• Flexible working schedule (vs. 9-to-5), including on-site presence for occasions of special events, installations, location launches, and other related activities
• Self-starter, who hunts down root causes of issues and solves them
• Ability to work in a high-growth, fast-paced, team-oriented environment
• Ability to organize, direct, and manage projects, work independently, and demonstrate good judgment.
• Aid in researching, designing, and planning system architecture of large-scale interactive installation

Technical Skills:

• Expert-level TouchDesigner programming skills, including extensions, packaging, and collaboration
• Collaborate closely with designers and frontend software engineers to integrate frontend technologies (Web Apps, OpenFrameworks, Processing, Resolume, TouchDesigner, Unreal, Unity, Native Apps) with backend systems
• Develop and sustain infrastructures such as cloud servers, web apps, and site-specific interactive installations
• Experience with motion tracking technologies like LIDAR, Kinect, and Zedd
• Experience with microcontrollers like Arduino, Raspberry Pi and Teensy
• Proficient in projection and LED mapping
• Familiarity with dynamic lighting, multi-channel audio systems, supervisory control systems and other commercial AV hardware, and how they connect together
• (Python, C++, Unreal Engine, Unity or JavaScript experience a plus)

Compensation Details
Compensation: Salary (Based on Experience)

Benefits & Perks:
Health Insurance, Unlimited PTO, 401K, Commuter Benefits, Building Something Truly Amazing.

HOW TO APPLY
Please submit the following to jobs@wndrmuseum.com:

• Resume detailing prior professional / creative experience
• Cover letter describing your interest and explaining why you’re perfect for this role
• Any additional information (portfolio links, etc) that demonstrate your awesomeness

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions and backgrounds to join our team. WNDR Museum is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage and grow with our talented team.