WNDR FAQ
Frequently Asked Questions
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If you are running late, we are happy to accommodate you at a later time on the day of your original reservation. If you need to visit the museum on a different day, please use the reschedule button in your confirmation email.
WNDR reimagines the traditional museum experience through interactive, immersive exhibits. As guests travel through WNDR Museum, they are taken on a multi-dimensional journey in which they serve as an extension of each creator by interacting with various installations.
Please note, WNDR is a high sensory experience that may contain flashing lights, sounds and other high sensory elements.
Depending on how long you choose to interact with each exhibit, it generally takes guests about 45 minutes to an hour. Guests are welcome to enjoy snacks and beverages afterwards in the WNDR Lounge and browse for an assortment of our curious goods in the WNDR Shop.
WNDR Chicago Hours:
Monday: 12pm – 8pm
Tuesday: CLOSED
Wednesday: CLOSED
Thursday: 12pm – 8pm
Friday: 10am – 8pm
Saturday: 10am – 8pm
Sunday: 10am – 6pm
WNDR San Diego Hours:
Monday: 11am – 8pm
Tuesday: CLOSED
Wednesday: CLOSED
Thursday: 11am – 8pm
Friday: 11am – 10pm
Saturday: 11am – 10pm
Sunday: 10am – 8pm
WNDR Boston Hours:
Monday: 11am – 8pm
Tuesday: 11am – 8pm
Wednesday: 11am – 8pm
Thursday: 11am – 10pm
Friday: 11am – 10pm
Saturday: 9am – 10pm
Sunday: 9am – 8pm
* When purchasing tickets, please note that the closing time indicates when entry closes to the public. You will have one hour to make your way through the full experience if your ticket is in the last time slot.
WNDR CHICAGO:
General Admission: From $32
WNDR Plus*: $50
Active Military and Veterans with ID**: $26
Child (Ages 3-12): From $22
Ages 2 & Below: Free
WNDR SAN DIEGO:
General Admission: From $32
WNDR Plus*: $50
Active Military and Veterans with ID**: $26
Child (Ages 3-12): From $22
Ages 2 & Below: Free
WNDR BOSTON:
General Admission: From $32
WNDR Plus*: $50
Active Military and Veterans with ID**: $26
Child (Ages 3-12): From $22
Ages 2 & Below: Free
When purchasing tickets, please note that the closing time indicates when entry closes to the public. You will be able to take your time to make your way through the full experience if your ticket is in the last time slot.
*WNDR Plus is the ultimate way to enhance your experience with unparalleled flexibility and added perks. With a WNDR Plus ticket, you’ll enjoy full access to our captivating experience, the freedom to kick off your visit at any time on your reserved date, and the assurance of a full refund if your plans suddenly change. Each WNDR Plus ticket comes with a complimentary photo booth token, and a 10% discount on purchases at the WNDR Shop and Lounge.
**Military and veteran rate applies to all active-duty, reserve, veterans, and retired service members with a valid military ID. Regular admission rates apply to family members and other guests.
Your tickets are sent via email upon the completion of your purchase. If you do not see your confirmation email, please check your spam and promotions folders. If you did not receive a confirmation email, you can contact our reservation team here.
Yes! Please use the reschedule button in your confirmation email. Tickets are required to be rescheduled within 90 days of your original reservation date. If you have issues rescheduling to your desired date and time, you can contact our reservation team here.
WNDR Museum consistently curates its experience by leaning into cutting edge technologies to welcome new installations year-round. You can find our most up-to-date exhibits for each museum under the “Visit” tab.
We highly recommend booking tickets in advance online to ensure you are able to visit at your preferred time. If you are not able to book tickets online for your preferred time, that likely means we are sold out for that time slot.
Please arrive promptly at your reservation time. Your scheduled time ensures that you have a pleasant experience at WNDR.
Tickets are available for purchase at the door, subject to availability. If a time slot is sold out online, additional tickets will not be available at the door.
WNDR is excited to welcome your family. Please note WNDR is an immersive experience filled with flashing lights, mirrors, loud sounds, visual effects, and other stimulating features. We ask each guest to consider their comfort with these features when deciding if WNDR is a good fit for their family. Guests under the age of 16 must be accompanied by someone age 16 or older at all times in the exhibit, shop, and lounge.
Chicago
1130 W Monroe St, Chicago, IL 60607
San Diego
422 Market St, San Diego, CA 92101
Boston
500 Washington St, Boston, MA 02111
As stated in our Ticketing Policy and in your confirmation email, all tickets are final sale and non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date and time. You can contact our reservation team here.
Yes! Group rates are available for parties of 20 or more. Fill out this form to request a group trip. WNDR also has the perfect rental spaces available for private events of all types, from corporate functions to birthday parties! Fill out this form to inquire.
Yes, photography and videography is encouraged! However, filming at WNDR for commercial or promotional purposes is strictly prohibited. Please note that the use of tripods, and changing outfits mid-experience is strictly prohibited. Photography and videography cannot interfere with the experience of other guests. Certain exhibits may be timed and do not allow re-entry.
Entry to WNDR is ADA-compliant, however, not all installations may be accessible. Only registered service animals are welcome, but please note there may be areas and/or installations in the museum which are not fully accessible with a service animal.
Yes! You can purchase gift cards for tickets in Chicago, Boston, and San Diego.
Please note gift cards can only be redeemed for online ticket purchases and add-ons. They cannot be redeemed in our retail or lounge areas. Gift cards are non-refundable and cannot be redeemed for cash except where allowed by law. Promo codes do not apply to gift cards. If a gift card is purchased for a child, an adult must have a ticket to chaperone.
We currently offer discounted tickets for kids (ages 2-12) and active military and veterans with valid ID. Please note the military and veteran rate applies to all active-duty, reserve, veteran, and retired service members with a valid military ID. Regular admission rates apply to family members and other guests.
On Thursdays, college students and faculty can explore WNDR with a special offer of 30% off their general admission ticket! This offer is only valid on general admission tickets on Thursdays and is subject to availability. 1 ticket per valid student ID, not valid for events, WNDR+, or with any other offer.
On Mondays, we celebrate those in their Wonder Years. Lifelong explorers age 55 and above get 30% off their general admission ticket. This offer is only valid on general admission tickets on Mondays and is subject to availability. 1 ticket per guest 55 and above, not valid for events, WNDR+, or with any other offer.
All promotional tickets can be purchased on our website without a special code.
We also offer various promotions throughout the year. We invite you to stay informed of those offers by following @wndrmuseum on Instagram or signing up for our newsletter.
Per the guidelines instituted by Yayoi Kusama herself, guests will only be allowed a limited amount of time inside Let’s Survive Forever in WNDR Boston.