WNDR FAQ
Frequently Asked Questions
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If you are running late, we are happy to accommodate you at a later time on the day of your original reservation. If you need to visit the museum on a different day, please use the reschedule button in your confirmation email.
WNDR reimagines the traditional museum experience through interactive, immersive exhibits. As guests travel through WNDR Museum, they are taken on a multi-dimensional journey in which they serve as an extension of each creator by interacting with various installations.
Please note, WNDR is a high sensory experience that may contain flashing lights, sounds and other high sensory elements.
Depending on how long you choose to interact with each installation, it generally takes people about an hour to an hour and a half.
WNDR Chicago Hours:
Monday: 12pm – 8pm
Tuesday: 12pm – 8pm
Wednesday: 12pm – 8pm
Thursday: 12pm – 8pm
Friday: 10am – 8pm
Saturday: 10am – 8pm
Sunday: 10am – 6pm
WNDR San Diego Hours:
Monday: 11am – 9pm
Tuesday: 11am – 9pm
Wednesday: 11am – 9pm
Thursday: 11am – 9pm
Friday: 11am – 10pm
Saturday: 10am – 10pm
Sunday: 10am – 8pm
WNDR Seattle Hours:
Monday: 12pm – 9pm
Tuesday: CLOSED
Wednesday: CLOSED
Thursday: 12pm – 9pm
Friday: 12pm – 9pm
Saturday: 10am – 9pm
Sunday: 10am – 8pm
* When purchasing tickets, please note that the closing time indicates when entry closes to the public. You will have one hour to make your way through the full experience if your ticket is in the last time slot.
WNDR CHICAGO:
General Admission: From $32
VIP Experience: $50
Child (Ages 3-12): From $22
Ages 2 & Below: Free
WNDR SAN DIEGO:
General Admission: From $32
VIP Experience: $50
Child (Ages 3-12): From $22
Ages 2 & Below: Free
WNDR SEATTLE:
General Admission: From $32
VIP Experience: $50
Child (Ages 3-12): From $22
Ages 2 & Below: Free
When purchasing tickets, please note that the closing time indicates when entry closes to the public. You will be able to take your time to make your way through the full experience if your ticket is in the last time slot.
Your tickets are sent via email upon the completion of your purchase. If you do not see your confirmation email, please check your spam and promotions folders. If you did not receive a confirmation email, please contact hello@wndrmuseum.com and include your name, email address you purchased the tickets under, and the location you wish to visit.
Yes! Please use the reschedule button in your confirmation email. Tickets are required to be rescheduled within 90 days of your original reservation date. If you have issues rescheduling to your desired date and time, you can contact our reservation team here.
WNDR Museum consistently curates its experience by leaning into cutting edge technologies to welcome new installations year-round. You can find our most up-to-date exhibits for each museum under the “Visit” tab.
Yes. Tickets must be purchased online before your visit. Please arrive promptly at your reservation time. Your scheduled time ensures that you have a pleasant experience at WNDR.
Absolutely! Admission for children (3 to 12) are $22, and children under 2 years of age are free. Younger children are always welcome, but we always ask to keep in mind that WNDR is a high sensory experience that may contain flashing lights, sounds and other high sensory elements.
Parking is limited, so we strongly encourage the use of public transportation and ride shares to access all WNDR Museum locations across the country.
WNDR Boston will open in 2023, with more locations to be announced in the future. Stay tuned!
Chicago
1130 W Monroe St, Chicago, IL 60607
San Diego
422 Market St, San Diego, CA 92101
Boston
500 Washington St, Boston, MA 02135
Seattle
904 Alaskan Wy, Seattle, WA 98104
As stated in our Ticketing Policy and in your confirmation email, all tickets are final sale and non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date and time. You can contact our reservation team here.
Yes! Group rates are available for parties of 20 or more. Fill out this form to request a group trip. WNDR also has the perfect rental spaces available for private events of all types, from corporate functions to birthday parties! Fill out this form to inquire.
Yes, photography and videography is encouraged! However, filming at WNDR for commercial or promotional purposes is strictly prohibited. Please note that the use of tripods, and changing outfits mid-experience is strictly prohibited. Photography and videography cannot interfere with the experience of other guests. Certain exhibits may be timed and do not allow re-entry.
Entry to WNDR is ADA-compliant, however, not all installations may be accessible. Only registered service animals are welcome, but please note there may be areas and/or installations in the museum which are not fully accessible with a service animal. If you have any accessibility, mobility requirements, or sensory needs or concerns, please contact hello@wndrmuseum.com for more information.
Unfortunately, we do not offer gift cards at this time. However, you can purchase tickets on our website and the recipient can reach back out to change their preferred date and time.